Privacy Policy

Introduction

Welcome to Moonbird's Dotty Mandalas. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.moonbirdsdottymandalas.com and make purchases from us.

Information We Collect

Personal Information

We may collect and process the following personal information about you:

Contact Information: Name, email address, postal address, and phone number.

Payment Information: Credit/debit card details, billing address, and other payment-related information.

Account Information: Username, password, and other registration details.

Order Information: Details of the products you purchase, delivery information, and any communications regarding your orders.

Non-Personal Information

We may collect non-personal information that does not identify you directly, such as:

Technical Information: IP address, browser type, operating system, and device information. Usage Data: Information about how you use our website, such as pages visited, time spent on the website, and click-through data.

How We Use Your Information

We use your personal information to:

Process and fulfil your orders.

Communicate with you about your orders, inquiries, or issues.

Provide customer support and handle any complaints.

Improve our website, products, and services.

Send you marketing communications, if you have opted in to receive them.

Comply with legal obligations and protect our legal rights.

How We Share Your Information

We may share your personal information with:

Service Providers: Third-party companies that provide services on our behalf, such as payment processing, delivery services, and IT support.

Legal Authorities: When required by law or to protect our rights, we may disclose your information to government authorities or other relevant parties.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We take the security of your personal information seriously and use appropriate technical and organisational measures to protect it. However, please note that no method of transmission over the internet or electronic storage is completely secure.

Your Rights

You have certain rights regarding your personal information, including:

Access: The right to request a copy of the personal information we hold about you. Rectification: The right to request correction of any inaccurate or incomplete information. Deletion: The right to request the deletion of your personal information, subject to certain conditions.

Objection: The right to object to the processing of your personal information in certain circumstances.

Restriction: The right to request the restriction of processing your personal information in certain circumstances.

Data Portability: The right to request the transfer of your personal information to another organisation, where applicable.

To exercise your rights, please contact us using the details provided below.

Our website may cookies in the future to enhance your browsing experience. Cookies are small text files stored on your device. For more information about our use of cookies, please refer to our Cookie Policy should this occur.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Moonbird's Dotty Mandalas

243 Grimsby Road

Cleethorpes

DN35 7HE

Email: moonbirdsdottymandalas@outlook.com

Phone: 07544556802

Last updated: 01/02/2025